Manage your accounts with a phone call.

• Dial 1: Account & Loan Balance Inquiries
• Dial 2: Payments and Transfers
• Dial 3: Account History – Transactions
• Dial 4: Share or Loan Withdrawal
• Dial 5: Get Account Information by Email
• Dial 6: Stop Payments
• Dial 7: Change your Access Code
• Dial 8: Get Credit Union Information
• Dial 9: More options or repeat options
• Dial Zero: Transfer to a Phone Representative (during business hours)

Always press # after entering your member number, access code, account numbers, transaction amounts and check numbers.

You don’t need to include decimals, but keep in mind that the last two digits of a number that you enter will be cents. So if you enter “100,” that will register as $1.00. To enter $100.00, you would need to enter “10000.”

Press * to return to the previous menu.

After you’ve entered the relevant information, you’ll be asked to confirm or cancel your transaction. Press 1 to confirm or press 2 to cancel.

To set up Audio 24, call us or email us and we’ll provide you with an initial access code. After you have your code, call 909-809-3837 (800-382-8130 from outside the 909 area) and we’ll walk you through the process. Once you call, you’ll be asked to:

1. Press 1 for English or 2 for Spanish.
2. Enter your member number, followed by the # sign.
3. Enter your access code, followed by the # sign.

Press “0” to talk to a credit union representative during business hours.