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Digital Banking

How do I get started?

It’s easy — Zelle® is already available within Alta Vista Credit Union’s mobile banking app...
What if I want to send money to someone whose financial institution doesn’t offer Zelle®?

You can find a full list of participating banks and credit unions live with Zelle®...
How does Zelle® work?

When you enroll with Zelle® through your online banking Bill Pay account or mobile banking...
Can I use Zelle® internationally?

In order to use Zelle®, the sender’s and recipient’s bank accounts must be based in...
Can I cancel a payment?

You can only cancel a payment if the person you sent money to hasn’t yet...
How long does it take to receive money with Zelle®?

Money sent with Zelle® is typically available to an enrolled recipient within minutes.3 If you...
Will the person I send money to be notified?

Yes! They will receive a notification via email or text message.
Is my information secure?

Keeping your money and information safe is a top priority for Alta Vista Credit Union....
I’m unsure about using Zelle® to pay someone I don’t know. What should I do?

If you don’t know the person, or aren’t sure you will get what you paid...
What if I get an error message when I try to enroll an email address or U.S. mobile number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle® at...

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Rates effective as of: June 19, 2025

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