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Alta Vista
Mobile Banking App

Free - On the App Store

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Alta Vista
Mobile Banking App

Free - On the App Store

Help Center

Accounts

Dividends are calculated on a daily basis and are compounded monthly. For a Premier Money Market account, you need to maintain a minimum balance of $2,000. For a Platinum Money Market account, you need to maintain a minimum balance of $20,000 and hold an active Alta Vista checking account. Active is defined as used on a regular basis with obvious transactional activity during the course of a calendar month.

A Money Market account is basically a savings account that uses higher minimum balances to let us give you better dividends.

Auto Loans

Yes, you can finance new or used vehicles through our vehicle loans.

Yes. All of your Alta Vista loans can be paid through our online and mobile banking services.

Yes. Debt Protection may help cover the cost of the loan if something affects your ability to make payments.

Debt Protection

Checking

You can get Alta Vista Perks with our Prestige and Prime checking accounts. Pro checking is not eligible.

You can order checks through our online service.

Order Checks

Yes. You’ll be eligible for a Visa Checkcard.

Visa Checkcard

Yes. You’ll get access to online banking, mobile banking, Bill Pay, and more.

Digital Banking

You’ll need to become a member first. But it’s easy!

How to Join

Home Equity

No. You’ll only pay interest on the actual amount that you borrow.

When you’re approved for a Home Equity Line of Credit (HELOC), you’re allowed to borrow up to the maximum amount that you were approved for. The line of credit is flexible, meaning you can take out as little or as much as you need. If you start a project and realize you need more funds, you can borrow more without going through another approval process.

Motorcycle Loans

Yes, you can finance new or used vehicles through our vehicle loans.

Yes. All of your Alta Vista loans can be paid through our online and mobile banking services.

Yes. Debt Protection may help cover the cost of the loan if something affects your ability to make payments.

Debt Protection

Online Banking

Pending transactions are automatically displayed above the current transaction history. If you want a complete list of pending transactions, visit the “Next 15 Days” section.

Yes. By default, all your Alta Vista accounts are visible, but you can change which accounts you see by going to Settings and clicking “Accounts page.”

You can transfer funds from an external bank account by accessing the Transfer Details section, clicking “Add Recipient,” and selecting “at another bank.”

You can transfer funds from an external bank account by accessing the Transfer Details section, clicking “Add Recipient,” and selecting “at another bank.” If you want to connect an account so that it shows up on your list of accounts, go to Settings, then Accounts page, and click “Connect External Account.” The system will walk you through the process.

Bill Pay can process both electronic transfers and payments through the mail. Simply enter the information of the person or business you’re trying to pay, and our system does the rest.

Bill Pay requires an Alta Vista checking account.

You can pay almost anyone using Bill Pay. Simply click the “New Payee” button and select between Businesses and People. The online form will help you fill out all the information you need to enter. Pay things like mortgages, utility bills, phone bills, credit cards, loans, photographers, doctors, and services.

Personal Loans

You can make one-time and recurring payments to your Personal Loan through online banking, mobile banking, and telephone banking.

No. It is an unsecured loan.

Recreational Vehicles

Boats, RVs, snowmobiles—pretty much anything with an engine. If you’ve got questions, get in touch. We’d love to hear about what you’re interested in!

Yes, you can finance new or used vehicles through our vehicle loans.

Yes. All of your Alta Vista loans can be paid through our online and mobile banking services.

Yes. Debt Protection may help cover the cost of the loan if something affects your ability to make payments.

Debt Protection

Savings

Yes. You can setup automatic transfers to your Holiday Club Account through online banking.

No. It’s $10 to open, and there are no minimum balances or fees after that.

They can open a Share Account and get access to the full lineup of Alta Vista accounts. We can walk you through the process when that time comes.

No. Youth 14+ can access a checking account, but it is completely optional. You’ll be able to select what features your child has access to when you open the account.

Yes, you can setup automatic transfers to this account through online banking.

Through online banking, you can name and rename your Special Savings Account.

If you also have a checking account or loan with Alta Vista, there are no monthly service fees. If you don’t have a checking account or loan with Alta Vista, you’ll need to maintain a minimum balance of $500 to avoid monthly service fees.

Telephone Banking

Press “0” to talk to a credit union representative during business hours.

To set up Audio 24, call us or email us and we’ll provide you with an initial access code. After you have your code, call 909-809-3837 (800-382-8130 from outside the 909 area) and we’ll walk you through the process. Once you call, you’ll be asked to:

  1. Press 1 for English or 2 for Spanish.
  2. Enter your member number, followed by the # sign.
  3. Enter your access code, followed by the # sign.

After you’ve entered the relevant information, you’ll be asked to confirm or cancel your transaction. Press 1 to confirm or press 2 to cancel.

Press * to return to the previous menu.

You don’t need to include decimals, but keep in mind that the last two digits of a number that you enter will be cents. So if you enter “100,” that will register as $1.00. To enter $100.00, you would need to enter “10000.”

Accounts are conveniently labeled, such as “1” for Savings, “2” for Checking or “152” for Loans. Please verify your account labels in online banking or call us for verification. You can always press 0 during business hours to talk to a representative.

Always press # after entering your member number, access code, account numbers, transaction amounts and check numbers.

  • Dial 1: Account & Loan Balance Inquiries
  • Dial 2: Payments and Transfers
  • Dial 3: Account History – Transactions
  • Dial 4: Share or Loan Withdrawal
  • Dial 5: Get Account Information by Email
  • Dial 6: Stop Payments
  • Dial 7: Change your Access Code
  • Dial 8: Get Credit Union Information
  • Dial 9: More options or repeat options
  • Dial Zero: Transfer to a Phone Representative (during business hours)