Skip nav to main content.

Hello, how can we help?

Find a Branch or ATM

Call Center

Mon-Thur 9AM-5PM,
Fri 9AM-6PM,
Sat 9AM-2PM

909.809.3838

Call Toll-Free Email Us

Audio 24

Access your account via phone

909.809.3837

Call Toll-Free

FAQ Center

Answers to common questions

Visit Help Center

Visit a Branch

Lost or stolen card?

Debit & ATM Card Questions 24/7

Call 888.241.2510

Most Popular Questions

  • Accounts are conveniently labeled, such as “1” for Savings, “2” for Checking or “152” for Loans. Please verify your account labels in online banking or call us for verification. You can always press 0 during business hours to talk to a representative.

  • You can pay almost anyone using Bill Pay. Simply click the “New Payee” button and select between Businesses and People. The online form will help you fill out all the information you need to enter. Pay things like mortgages, utility bills, phone bills, credit cards, loans, photographers, doctors, and services.

  • You’ll need to become a member first. But it’s easy!

    How to Join

  • Yes. You’ll get access to online banking, mobile banking, Bill Pay, and more.

    Digital Banking

  • You can order checks through our online service.

    Order Checks

  • You can get Alta Vista Perks with our Prestige and Prime checking accounts. Pro checking is not eligible.

  • This can be done in three easy steps: 1) Click on Bill Pay menu option 2) Select Transfers 3) Select “+ Accounts” option. Two small test deposits will be sent to the external account within 3 business days.

click

Click

Bank online 24/7 using online banking or the mobile app

call

Call

Bank over the phone 24/7. Call 909.809.3837

visit

Visit

Find your nearest branch or ATM using our Branch Locator

Start Chat

Holiday Closure Our branches and offices will be closed on Thursday, July 4th to celebrate Independence Day. Hours and Holidays