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Protect Yourself

Stay One Step Ahead: How to Protect Yourself from Financial Fraud

At Alta Vista Credit Union, your financial security means everything to us. In an age where digital scams are more advanced than ever, staying informed is your best defense. That’s why we’re committed to helping you recognize the warning signs of fraud and take proactive steps to protect your money.

🔒 We’ll Never Ask for Sensitive Information

As your trusted financial partner, we will never call, email, or text you to request personal or financial information—like your account number, card number, PIN, or online banking password. If someone asks you for these details, it’s a red flag.

🛑 Phishing Is on the Rise

Phishing scams can come from anywhere—emails, phone calls, social media messages, or texts. These fraudsters are after your most vulnerable information. If something feels off, don’t engage. Contact us directly to verify any questionable communication.

📱 Keep an Eye on Your Accounts

Monitor your accounts regularly to catch suspicious activity early. Review your daily transactions and consider setting spending limits to detect fraud quickly. Staying involved in your account activity is a simple and effective safety measure.

🔔 Sign Up for Text Alerts

Alta Vista Credit Union offers real-time text alerts for card transactions and online banking activity. Every time your account is used, you’ll get an alert—so you can spot fraud the moment it happens.

💡 Use the Alta Vista CU Mobile App

Our free mobile app makes it easy to manage your money securely from anywhere. From checking balances to setting alerts, it’s an essential tool for staying safe and in control of your finances.


Let’s Stay Safe Together

At Alta Vista Credit Union, we’re here to protect what matters most to you. If you ever suspect fraudulent activity or just have a question, give us a call or stop by a branch.
📱 Download our mobile app and sign up for text alerts today to boost your financial safety.

Thanks for being part of the Alta Vista family—we’re proud to be your partner in security.

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Fraud levels We're seeing elevated levels of fraud. Please read about ways to protect yourself. Learn More